Terms of Service

Last updated: November 23, 2024

1. Acceptance of Terms

By accessing and using RevMonk ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

RevMonk provides AI-powered review management services, including but not limited to automated response generation, sentiment analysis, multi-location management, and team collaboration tools.

3. User Accounts

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt to gain unauthorized access to the Service
  • Use the Service for any fraudulent purposes

5. Subscription and Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees. Subscriptions automatically renew unless canceled before the renewal date.

6. Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We offer a 14-day money-back guarantee for new subscriptions.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by RevMonk and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

RevMonk shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

10. Contact Information

If you have any questions about these Terms, please contact us at hello@revmonk.ai